A total of 90 reviews for Myprepaidcenter.com have been written yet. The most recent reviews are listed below.
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4 reviews |
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1 reviews |
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4 reviews |
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80 reviews |
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I got one of these cards with a $100 load and was told it could only be used to purchase gas. I made two purchases of $20 each totaling $40. But tried to use it today at several convenience stores and everyone told me these cards are worthless once you use a few dollars off it and that I am lucky to have been able to access $40 of the $100. I tried to access their website and a message came up stating I had been blocked because I was typing at a much higher rate than any human could type and there is a robot on my network hahahaahah. Toss that useless plastic card in the trash.
No person found this review helpful yet.
I received prepaid Visa Card, activated it and made three transactions on amazon.pl website. Card original ballance was 250$, and after my transactions 188$ letf. Now I am unable to pay at any website, my amazon account is blocked due to unusual activity, and there is no answer for my email. I am left with unusable prepaid card.
2 of 2 people found this review helpful
Absolutely horrible. I got this prepaid card for a Goodyear rebate. The card was supposed to have $50 on it, but it only had $34.11 on it. I tried to call the company, but it just put me in a loop of pressing buttons over and over again and ending up back at the same menu that I started with. Apparently, there is no way to ever speak to a human, either, or even to email anyone. I know now not to ever think I'm getting a deal with a company that offers a rebate. I've spent more of my time trying to resolve this issue than I ever got out of the card. Since time is money, this rebate now has a negative value.
4 of 4 people found this review helpful
Well, received a rebate on one of these cards. Good luck using it literally anywhere. Every vendor anywhere requires a zip code to match the billing info. These cards have no billing info. They just stick your money in limbo until the card expires. I haven't been able to use it anywhere. I can't even transfer it to anything. I guess i have to manually type it in at a register, where (again) it will ask for a zip code.
What a joke. I want my money.
5 of 5 people found this review helpful
Absolutely the worst prepaid card experience I've ever witnessed. Web links don't work, card number is not retrievable, and ZERO service and support is available.
5 of 5 people found this review helpful
Horrible company! I recieved a virtual card from a settlement but could not use it anywhere so I requested a physical card. I never got it and card now expired with $1.67 cents left on it due to them draining it all on fees. I never got to use my own money except to give it all to them.
3 of 3 people found this review helpful
I totally wish I could give less than 1 star! They suck in every way possible! I've never been so pissed or disgusted with a company. Crooks! DO NOT do business with them if you have a choice!
2 of 2 people found this review helpful
I got one of these cards from a class action settlement. It took me days to figure out how to get the money in some form I could use. I THINK I have it figured out. I used the prepaid debit card to buy an Amazon gift card, sent to myself, in the exact same amount as was on the card. I say I think I have it solved because it still shows as pending on the prepaid site, though Amazon did send me the gift card. I tried to use the app that was suggested by the prepaid company, but Google Play says it is for an older version of Android. How useless is that? These class action suits need to use a different method to pay out. My Prepaid Center stinks.
2 of 2 people found this review helpful
My card expired one month ago, unused. Called the customer hotline and waited through all the "call back" request until I had a live agent. No problem to issue a new card, I just had to tell them how much was on the original card - the agent said he doesnt now the balance of the expired card, only the system knows and if he puts in the right number and it machtes, I get a new one.
Right. The amount was a credit back from Florida Blue Shield Blue Cross. So much for them using prepaidcenter, I will switch my health insurer instead.
1 of 1 people found this review helpful
I have yet to find a store or website that will use these cards. I also could not load them on apple, google or samsung Pay apps.
5 of 5 people found this review helpful
this company is absolutely horrible. Trying to get your balance is next to impossible. Nothing functions properly
2 of 2 people found this review helpful
Offers debit mastercard but not supported by paypal or steam because on non-standard billing address structure. Requires passwords with 1 number and 1 special character regardless of length. Ugly website, hardly any ways to use the money
2 of 2 people found this review helpful
Feels like a scam. I got a prepaid amount for some work I did and shortly after they 're-issued' me a new card due to 'irregular activity', but I haven't even used the card, and the new card couldn't be located in my account.
There's also no email or alternative way to contact them, except via phone-call.
I think they could be cheating their partners by charging them, but then creating challenges so i can't claim payout the amount I'm owed.
5 of 5 people found this review helpful
Could not activate via website. It is just broken. Already enough to give 1 start.
1 of 2 people found this review helpful
The puzzle to activate my card was hilariously hard. I was told to look at six different puzzles with animals facing different directions and chose the option that had the animals facing the same direction as the arrow that was also on the image. You have to do this six times. If you pick the right images you are told you didn't do it in time. If you go too fast and pick one image wrong it doesn't work either.
Next, I tried the audio option. I was forced to listen to three horrible electronic tunes and pick the ones that were most "sad". I had to do this 5-6 times. Upon completion of this lovely exercise I received a 404 message. I went through the exercise again and was told I tried the audio challenge too many times.
6 of 6 people found this review helpful
Cannot add to mobile wallet, will not work, activation and use is redirected over and over, cannot add to the prepaid app. (Over 5 cards did this) does not tell you it charges you to convert to plastic card just to use it, requires each virtual card to become individual plastic cards and cannot be consolidated
5 of 5 people found this review helpful
I had received a card from myprepaidcard.com
With money on it. It is said something about my case manager would have discussed this with me. Which she knew nothing about. I activated the card but I have not used it until I know what this is all about. Wanted to know if this is a fraud or what alot of people are telling me it looks like a Covid relief and how do get a person on the phone
1 of 1 people found this review helpful
Every request I had and I had very reasonable requests, I got NO as an answer.
Card gets declined - sorry, we looked at your history and your card should work. But it didn't!
My daily limit is $1000, but even $565 got declined.
I asked to fix the limit issue - no sorry, we can't.
Asking a tracking number for the replacement card - no we don't issue tracking numbers.
Asking to replace plastic card with virtual, since there is no tracking and i don't want it to be lost in mail - the answer is no again.
I was offered no solution. This whole experience feels like im dealing with the fraud company.
Who knows how long will it take for me to recieve the card! Or if I even will be getting another card. I have no way of tracking it in the mail, and I'm worried that it won't come to me at all.
My balance and my purchase history disappeared from my account. It is like this card never existed. This whole scenario is very suspicious to me.
7 of 8 people found this review helpful
I was sent a code to active, activated my account but now it won't let me access the card anymore with the code and it doesn't appear when I sign in with my email address? So this was a code where I could LOOK AT a theoretical $50 ONCE?
Also, you can only use the code for less than it's worth or the EXACT amount less - you can't use it up fully basically UNLESS, and this is obviously my recommendation, you buy a gift card to another store for the exact amount this is worth. That's what I was planning to do but looks like I'll never get this $50 anyway.
Companies that use these for rebates - TOTALLY SCAMMY. This is a breakage model. They're selling you something telling you you'll get "money" back but either you never actually get the money, or they know you won't be able to use all of it so they keep the difference. What bullshit - not to mention a waste. This doesn't exist to solve a problem or help anyone, just to create a worthless company that profits off lying and stealing.
5 of 6 people found this review helpful
I received a digital Mastercard debit card in the amount of $18.90 as my payment from a class action lawsuit. I tried using it to purchase something on Amazon, thinking Amazon would apply the funds from the Mastercard, and use my backup card for the balance.
I learned that this Mastercard DECLINES if the item costs more than the balance on the card, so my item was paid in full by my backup card.
In order to use the funds on this Mastercard, I have to find an item that costs exactly $18.90. I settled for a less expensive item, as I'm sure most recipients do, and I am wondering who gets the balance from all of those debit cards? The company, I imagine.
I called this number 833-249-7650 (it was on the original email I received about the Mastercard) and I asked them to send me a check for the balance, and for an address where I can send a complaint. I was told my case would have to be "escalated" and that someone would have to get back to me. Agent: "We're not the company, we just provide support." I had to give her my name, address, phone & email, which I now regret, as they will probably just sell my data.
Someone, please investigate this elusive company. They do not make it possible for people to use the funds they won in the lawsuit. Navigating their website and calling customer service is extremely frustrating. I am sure this company profits tremendously from the unused funds on all of the people cannot access.
10 of 10 people found this review helpful
I had the same problem with two class action settlement cards. I called because both of my cards were being rejected. The women at their "contact us" phone number informed me that the cards were locked out for some reason and she would be emailing me with two new card numbers within 24 hours. Five days later, I still haven't received the email. Get a clue.
3 of 3 people found this review helpful
Well I recently got an email saying that I got a second settlement on the I bought milk so I tried to redeem the debit card what they gave me the virtual one it would not work so I tried over again it wouldn't work so I got activated called the customer service I swear they have to have only two people working for them because every time I called the 20 time I got the same two people get with the program people give me my card so I can spend it so I can get away from you guys now they're saying another 4 days are you serious
1 of 1 people found this review helpful
I received a settlement payment from a class action lawsuit and a prepaid online MasterCard from this company was my only payment option. To activate the virtual card and obtain the card information, I was forced to complete a maddeningly complicated matching dice captcha (find a matching pair of icons out of 30 different dice, some of which are upside down and in dark shadows, six times in a row) - a deliberately near-impossible task specifically designed to make you fail. I had to do this 12 times. Then I had to wait for verification codes that expire in 15 minutes to be emailed to me- again, 12 times- but the first 11 codes expired before I received them. There are many, many complaints from cardholders that the prepaid cards have a ridiculously short expiration date, and cards frequently expire before the balance can be used. The fees are exorbitant , unreasonable, and hidden in such fine print you'll never see them: they charge you to convert the online card to a plastic one, to use it at an ATM, to transfer funds to another card, to send a paper statement, to use it in foreign transactions, to replace a lost card, the list goes on & on. Forget about customer service or finding an answer in their FAQs- the search function on the website is broken. It appears everything about these cards is deliberately designed to prevent you from activating them and using the funds. Perhaps they get a kickback from the issuing merchants based on a percentage of the funds that go unclaimed? I can think of no other reason for this company to exist.
11 of 11 people found this review helpful
Unable to purchase with MyPrepaidCenter Virtual visa! Customer Service is a joke. Each time you try your account is on hold for 10 days. I was told I could redeem a $10 virtual visa for a $7 physical card a 30% charge. Do not use Myprepaidcenter
4 of 4 people found this review helpful
If you can stay away from this company. Given the 2020 Covid situation we ended up having our card expire. The Myprepaidcenter.com website says to call them for an expired card to get the card re-issued. Well, you call but you never get an option to actually talk with someone. You can go round and round with the menu options but never to talk with anyone. Have tried several times all numbers - same thing over and over. You cannot talk with anyone. Now they just simply take out a monthly fee and I watch my balance get lower and lower each month. Worst company I have ever tried to deal with. Great way for a company to make unearned money though. Hah.
7 of 7 people found this review helpful
A sham worst experience ever.. misrepresentation on the card with "funds never expire" then have an expiration date then wesite that states you can get remaining balance by contact customer service which you can not reach..
they do not allow you to get unused funds back.. impossible to reach anyone
not sure what is done with the "expired funds" which are supposedly refundable to owner of the card..they probably keep the funds!!!!
I question why companies use this firm are they not aware of the game being played including card issuers like Visa
1 of 1 people found this review helpful
such an unprofessional company. have a balance of over $1000 on card. go to use it and its rejected. go online to transfer funds to my bank account. error message. how about letting users know you have cancelled the card and reissued one and that it takes 7-10 days to arrive?? or a number to call rather a error message when transfers wont go through. sounds like a lot of fraud going on with this company given they just cancel cards and reissue without notice. i work in a business whereby money is dropped on these cards for work performance. i can safely say 10+ people i work with are experiencing the same issue. not one courtesy notice from this lame company.
3 of 3 people found this review helpful
AWFUL SERVICE!
They make it super complicated to get a hold of them. I waited on the line over an hour and then they just hung up on me. I think the business plan is to make very difficult for customers to reach them so that they give up and MyPrepaidCenter keeps the balance on the card.
5 of 5 people found this review helpful
I am beyond frustrated with MyPrepaidCards....It is impossible to get any type of real person on the phone to assist you. The so-call site after you register, is impossible to bypass that annoying "verify that you are real" touch moon & cone. I've had the card with a $250 Balance and can not get anyone on the phone to tell me where I can use the damn card.....even though it has the fake mastercard symbol on it. Please if you are going to issue cards out, at least make the process painless to use.
I need to know where this PrePaidMaster can be use. Not good for gas stations.
4 of 5 people found this review helpful
Whatever you do, don’t let your card expire! With nearly any company, an expired card is an easy issue to resolve. Call the number on the back and have a new card issues for a small fee. Not with myprepaidcenter.com. My card expired with a $300 balance and they refused to issue me a new card claiming “the funds expire with the card” So now I’m SOL and they are $300 richer. Avoid this company at all costs!
8 of 9 people found this review helpful
virtual card wont work because "billing address" doesn't match. Impossible to find out what the card's billing address is or how to change it no human availible
9 of 9 people found this review helpful
These cards are a fraud. Can only use the exact amount (can't use for partial payment). As a result, can not use the cards. Do Not Use This Card.
8 of 8 people found this review helpful
I got a prepaid card as a gift. A nice gift, but card don´t work anywhere. :(
Seems like a money scam. They sell cards, but keeping all the money in their account and in the end the card expires, and they collect the cash for themselves. Sad that nothing has been done by officials to stop this from happening. They don´t have any real Service/Support, only automated call center which can´t help in any problems.
9 of 9 people found this review helpful
It won't allow me to log in. The icon just spins. Looks like Visible is trying to keep their $400 they were supposed to give me for signing up!
3 of 3 people found this review helpful
No ability to reach customer service. I attempted to check balance on my card; after entering the information multiple times it looped me back to the starting point. FAQs/Customer Service link give no phone number except the automated card activation #. I have a card with a balance that will expire as I cannot use it or resolve the issue of it not working at merchants. I received this card as part of a tire rebate at Discount Tire. Horrible promotion and this will influence my decision to use them in the future.
6 of 7 people found this review helpful
I have a gift card from Home Depot
I called myprepaidcenter at 1888-3712109 because gift cards in California DO-NOT expire even if there is a expiration date.
All the prompts on this phone number give you everything but the correct line to dispute or request reactivation.
I went on line and there is nothing there regarding the same subject.
They do want all you information to bombard you with promotions with card services. I tried Yelp but Yelp does not list them
3 of 3 people found this review helpful
I'm no techno-stupid person, however can't get logged into their website regardless of effort. I called every phone number on website. No humans anywhere after going through every phone menu. In fact, one number is no longer in service. Absolutely worthless company.
8 of 8 people found this review helpful
Got an email that I had qualified for a class action settlement via My Prepaid. After a couple hours of trying to get anything registered, I gave up. The My Prepaid site is a complete disaster. Tried clearing, moving to a different computer and tablets, made no difference. So I wrote them a complaint, it's got to be all my fault. At least that's what they say. That it took better than a week to respond, I'm guessing they're backed up in that area. So word to the wize, don't bother with this site.
7 of 7 people found this review helpful
My card expired and like everyone else, finding a way to access the funds us was truly frustrating. There seems to be no guidance or way to order a replacement card. I eventually opted to choose the option for a lost/stolen card. I was able to speak with someone, who sent me a new card. I was able to activate the card on the site and used immediately. Do not let the card expire. Activate and use it right away.
11 of 11 people found this review helpful
Like many, my card arrived expired and no customer service ever picked up. Website is useless. A scam for the retailer who offered this and their customers. Shameful greed is the only explanation.
8 of 8 people found this review helpful
Horrible service. I received a card for a rebate from an appliance purchase (Bosch). I tried to use it as a credit card at point of service locations (as instructed). Was regularly rejected because I needed to enter a PIN and I had not established or received one.
I called customer service. They said they could not assist with PIN and gave me another automated number to call to establish a PIN. I called automated number, entered my card number multiple times and the system said it could not find my info to establish a PIN. The auto number told me to call customer service and disconnected.
I called customer service and told them the problem. Customer service told me they could not help me with my PIN and to call the automated number. Customer Service hung up on me. This occurred multiple time so it was not just the representative I was assigned. This is a company policy to not help.
7 of 7 people found this review helpful
I think it would be nice to know what the (____) this card is. If its not a scam , boy does it present itself as a SCAM. Be just a little more open about what this card is. And maybe the rebate that it truly represents won't send the consumer back to where it all started at.
Respectfully: Hide-and-go-seek !!!!!!!!!!!!!
2 of 2 people found this review helpful
Riddle me this: How does a Prepaid card arrived with an expired expiration date?
Answer: When it's coming via MyPrepaidCenter.com. Attempting to contact a human being on any of the numbers that have listed is futile. They all go to the same automated system that you get caught in a loop.
13 of 13 people found this review helpful
The worst company that our company can ever use. I filled out for my card 5 weeks ago only to get it and its closed cause their system closed out all cards due to an error. Now have to wait another 2 weeks for a card I already waited 5 weeks for. I had to call just to get a reissued card at that. SMH
7 of 8 people found this review helpful
Received this card, been trying to activate it for three weeks.
Attempting to activate the card only shows "Try Again Later."
There is no way to contact a human to figure out the activation issue, the phone numbers are useless.
This is clearly so MyPrepaidCenter can keep those funds.
Who's ever running this company should be fined and shutdown.
11 of 11 people found this review helpful
I have received 10 virtual prepaid mastercards in an online promotion of value 25$ each. But i want to use all those cards in a single online purchase. Please let me know the process of clubing those cards into one card.
No person found this review helpful yet.
Website and toll-free number are always experiencing problems. There is no way to check the balance or activity on my cards.
2 of 2 people found this review helpful
sending me 60 dollars with no explanation of who, why , what for caused me to not trust this, shredded and did not try to activate the card. sent a letter to metabank, probably not a real bank. gives visa a really bad name congratulation
2 of 2 people found this review helpful
As others noted, tried following the directions to activate online, no go. Tried calling the number on the card: First time said “transferring you to the activation menu” then hung up on me. Second time left me on hold for 15 minutes ... then hung up on me. If you don’t have a substantial amount on the card or have plenty of free time to be on hold or try calling repeatedly, knock yourself out. Otherwise, not worth it at all.
5 of 6 people found this review helpful
I have tried to reach this company both by computer and phone. I have not found a way to activate this card. On the computer on the profile every time I am finished and push the I am not a robot and activate # something I have entered mysteriously disappears to it will not go forward. Then I went to the phone and used two different nmbers as I noticed reading some of the other people had different phone numbers on their cards. My number is 1-800-733-7152. That just gives you a runaround and no one to complain to and there is no info on activation unless it is prompt 4 which they say is not working and to call back later.
4 of 4 people found this review helpful
Received $25 card. Since being activated, $1.29 has been taken out almost daily. My daughter was able to use $6 of the $25. Lesson learned to activate and use immediately, I guess.
1 of 1 people found this review helpful
Not only did it take them 4-5 months to send me the $20 mail in rebate, it arrived EXPIRED. Card Number 4027 1260 5118 0317, EXP 10/17, code 767. Their website says: "Do the card funds ever expire?
No. Funds are available upon request after the card expiration date. To obtain funds, call Customer Service at 1-877-610-1075." So I called and all I got was a recording and some address to mail in another "request". This is after all the hoops I have already jumped thru to get the rebate in the first place. They do this stonewall bureocratic crap on purpose, to rip off consumers that give up. I have also since moved, old original mailing address of 3531 Zappa way, Santa Rosa, CA. New address is 2136 Home Avenue, Klamath Falls, Oregon, 97601 (541) 239-2275
3 of 3 people found this review helpful
Received the unactivated card as a gift. Activated it no problem and immediately had three months of back maintenance fees (7.50) removed off of it.
5 of 6 people found this review helpful
Agree with everyone else...this is a horrible website. have tried for 40 minutes to activate. very user unfriendly. also tried calling the number listed to activate..."and it's currently down for maintenance!""..
10 of 10 people found this review helpful
Received debit card as a promotional rebate for a Minolta trolling motor. Activation was no problem but unable to use as no pass code was given so was denied.
4 of 5 people found this review helpful
Terrible customer service. Attempted to use the card twice and no luck. Tried to call 877 on card and got no help at all. USELESS card.
5 of 5 people found this review helpful
I received a prepaid card in the mail. I have no clue who sent it to me. Maybe it was Santa Claus. After reading all the reviews and understanding credit card companies can now lie cheat and steal from us, I think I will just shred the card.
3 of 4 people found this review helpful
Have tried several times to activate the card, but their website is not on. Wonder what it'll be like when I attempt to use the card after activation.
4 of 5 people found this review helpful
I absolutely hate this card. I don't understand how they give out a card, yet tell you where you can shop at. They don't let you put the money on any bills including your cable bill which I cant understand why. Most of the stores are not in my area or maybe I just don't like the stores that accept the card. I am very upset and just because of this card will not refer anybody to deal with Verizon.
7 of 7 people found this review helpful
45 minutes of wasted time as it kept saying "this page is not available."
I recall going through this the last time I tried to activate one of these cards 6 months ago. Seems like they can not or do not wish to fix their problem. Called the number on the back of the card, customer service, and it was activated in 4 minutes.
3 of 3 people found this review helpful
Received a Visa Debit card as a rebate for a store promotion. However, when attempting to activate the card, I was unable to even find the site, shown on the card as: MyPrepaidCenter.com. So now I have a worthless card, since I can't even get it activated! There should also be a phone number to use, rather than only a website. As a result of this negative experience, I will NEVER again purchase anything that offers this type of a rebate!
6 of 6 people found this review helpful
I pity anyone who receives money via my prepaid. The website is NOT mobile friendly, you have to create a profile to find out where you can use the card, the list of retailers is pitiful and there is no way to get the site to help you remember your login credentials!!!!
3 of 3 people found this review helpful
Card activation worked online. Was able to use card in a retail location but is not accepted by Google Play Store. Called Customer Service number and followed prompts and record told me to go online. Nothing online to help fix the problem. Sure would be nice if they had an email address for support.
3 of 3 people found this review helpful
You cant buy anything because the CVV code is not given
3 of 3 people found this review helpful
this the worst web site I've been can not activate cards. made call and they are not able to help no one wants to help you. I will never recommend this place to any body. but who cares they still get paid at your expense
7 of 7 people found this review helpful
I cannot activate my card. A message pops up at one point telling me to go to BHN IT but I can't get in their either. Right now, I am very frustrated.
9 of 9 people found this review helpful
I received this rebate credit card for a Sentinel purchase and attempted to activate according to instructions on card. This attempt failed and after several I gave up.
9 of 10 people found this review helpful
It has taken 3 months just to recive this card, and now taking a act of congress to act to activated it.I called number on back of card to do it.
7 of 7 people found this review helpful
this card is the most disappointing card ever.. i wasted my perfect attendance to get this card. from now on i am going out sick for a few days instead if a lousy $50. card that i cannot activate
6 of 6 people found this review helpful
Tried the website several times and got no where. Read several other websites that offered prepaid activations thinking I was on the wrong website. I waited a month and tried again and after reading a review here I used the 1-800 # on the back of the card and was done in a few mins. Mine came from Sentinel Brand Products.... I assume the website is not put together right to do what it is intended to accomplish for the consumer.
14 of 14 people found this review helpful
IP address: | 52.222.214.36 |
Server provider: | AMAZON-02 |
Number of websites: | 6 - more websites using this IP address |
Best-known websites: | Myprepaidcenter.com (little known), Digitalid.com (little known), Dominos.ua (little known) |
Language distribution: | 50% of the websites are english |
The website doesn't contain questionable content. It can be used by kids and is safe for work.
Attribute | Classification | |
---|---|---|
Google Safebrowsing |
Safe | |
Safe for children |
||
Safe for work |
||
Webwiki rating |
90 reviews |
|
Server location |
USA | |
Little trustworthy! 0% |
We apologize for the inconvenience you’ve experienced with your MyPrepaidCenter card. Our team takes customer feedback seriously, and we’re committed to resolving this issue for you. Please contact us at 1 (888) 524-1283 so we can assist you promptly. Your satisfaction is our top priority, and we appreciate your patience. Thank you for bringing this to our attention!
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