Reviews and ratings of Toolpartspro.com
A total of 17 reviews for Toolpartspro.com have been written yet. The most recent reviews are listed below.
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1 reviews |
| 4 star rating |
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1 reviews |
| 3 star rating |
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0 reviews |
| 2 star rating |
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0 reviews |
| 1 star rating |
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15 reviews |
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USA, Eugene, 1 review
repairtoolparts.com and this company are one and the same apparently. As far as I can tell the only thing they do is accept payment.
Ordered a part 3.5 weeks ago, no communication from them since. No reply to emails, voicemail goes to toolpartspro.com phone which has a full voicemail box. Has every appearance of being nothing but a scam. Would give zero stars if possible.
2 of 2 people found this review helpful
Comments on this review
Seoul, 1 review
I ordered and paid for it on the toolspartspro homepage on March 3, 2019.
I received an order confirmation email.
There is no communication until March 22.
I can not reply to the third email about my order progress.
I want you to never use toolspartpro.
3 of 3 people found this review helpful
USA, Carrollton, 1 review
I ordered parts for my Bostich nailer. One of the parts were back order. Site said the part was available. The backorder part was shipped but never delivered to my address. I sent a few emails to customer service and they have not responded in over two weeks. I ended up buying part from another supplier. Would not recommend buying from this company. Poor customer service.
2 of 2 people found this review helpful
USA, Dunnellon, 1 review
RepairToolParts and ToolPartsPro are the same company. I wish I'd have seen this review page before I ordered. PayPal paid them immediately and RTP said they would email me the next day with the shipping info. Its been 10 days and I've heard nothing from them. Just sent them another email, I hope this doesn't drag on for months like some of the other customers.
2 of 2 people found this review helpful
USA, Liberty, 1 review
I order a compressor tank, they charged my card immediately, but two weeks later, tank has not shipped. Bad practice. It tells me they are not fiscally sound. Will go to FBI next.
No person found this review helpful yet.
USA, 1 review
Place order for a couple of common parts, they charge my credit card three weeks ago and still no parts . I have e-mailed them but no responce.
2 of 2 people found this review helpful
USA, Atlanta, 1 review
This is a terrible company that has very poor customer service. I ordered a common wear part for the most common nail gun on the market & they had to order the part from the mfgr, have it shipped TO THEM, then ship it across the country to me. They would not have the part drop shipped directly to me. Customer service is poor. I would not use this company & find an alternate.
2 of 2 people found this review helpful
USA, Champaign, 1 review
ordered a blade bolt for cordless saw on 12-31-15, supposedly in stock! called 1-11-16 as received no shipping info at all only paypal saying I paid for item! Was told item was being shipped next day! Called today 1-20-16 and was told the exact same thing!! When I asked what problem was, holidays!, same response as 1-11-16!
I would never do business with this place again! Somebody needs to investigate!
3 of 3 people found this review helpful
USA, Dallas, 1 review
I was looking for a replacement arbor bolt (holds the blade on) for my old Delta miter saw, but everywhere I looked it was a discontinued part.
ToolpartsPro.com listed it as "in stock"! Wonderful! I placed my order on 10/12/'15. I received an email from PayPal about my purchase, but nothing from TPP. After several days I began to worry, so I started looking to see if anyone else had troubles with them, and found that I was not alone. It was only a $4.00 part, less than $10.00 with shipping, but it was the principle of the thing! I was ready to cause a ruckus!
However, after over two weeks, (10/28/'15) I received an email from TPP that the item had shipped, and listed a tracking number. Well, well!
Five days later, it arrived in my mailbox (11/02/'15). The left-hand threads are the same and it is the right length, but the built-in flange on the bolt is smaller than the original (7/8" instead of 1 and 1/8") however, it will still work.
I am glad to get my saw working again and thank ToolpartsPro.com for the hard-to-find part.
They could be a little more attentive in communicating with their customers, but after 3 weeks, at least I got a new arbor bolt!
2 of 2 people found this review helpful
USA, Sugar Grove, 1 review
I have 100 precent on reviews on ebay purchasing items, and also have never giving a negative review after ordering using paypal.... This time I have no other alternative but to hopefully save someone from purchasing from this F+ company is how I would rate them... I ordered just a simple drill chuck for my drill on the 16th of Sep 2015 here it is the 23rd of Sep and they have not even sent me a tracking number, they have not even started to ship the item I purchased from them..... They do not answer emails also , so if you do order you are wasting your time trying to contact them by email... I finally got aggravated enough to just go to paypal's site and write up a dispute with this lame company... so going to wait to see what comes of that.... I should of just went to ebay and found the chuck would of got it in 4 days at least...
3 of 3 people found this review helpful
Comments on this review
update now it is the 28th of Sep and still no email from toolpartspro about the chuck I ordered. So upgraded the dispute using paypal to claim since they could care less about answering emails I have sent them though private email server, and emails sent using paypal as well.... I sure learned a lesson here be sure to check out a company you have never ordered from before you place a order with them, are you might end up in the same boat ordering from a place that could care less about serving customers..
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took them 20 days to ship a switch that was in stock. maybe it's just one guy who has a day job, and this is a hobby? really glad I didn't need the part right away.
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USA, Letohatchee, 1 review
ordered a part that was in stock. after nearly three weeks it still hadn't arrived. I emailed them asking for a tracking number, twice, and got no response. It wasn't until I opened a complaint with Paypal that I got a response at all. They finally sent me a tracking number and the package was still in transit. For three weeks the package was in transit. I finally received my item, but not before I had ordered another on from Amazon. Would NOT use this website again.
5 of 5 people found this review helpful
USA, 1 review
Not happy, I order two small parts listed as "In Stock", paid with paypal. They received payment immediately I received a verification email stating I'd get a shipment email with a tracking email. 5 days and three emails later still no email. Finally after 8 days I received an email with a UPS tracking letter stating the item would be delivered on after 13 days. They charged $9+ for shipping and sent it UPS ground. First class mail would have taken 3 days they shipped the slowest way possible. I will never use there service again!
2 of 2 people found this review helpful
Karachi, 1 review
I was unable to get the right part for weeks but I found it on toolpartspro. Great variety.
0 of 3 people found this review helpful
Comments on this review
Toolpartspro and Repairtoolparts are the same company.
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USA, Columbus, 1 review
9 days after ordering, no shipping confirmation from ToolpartsPro.com. Contacted them, my part is on order from manufacturer. 5 days later it finally shipped, 6 days later still waiting. Many other online tool dealers want your repeat business, don’t order from ToolpartsPro.com.
2 of 2 people found this review helpful
USA, 1 review
I purchased a part from them and looks like they sent me the wrong part. After emailing the company about it, they said that they don't take any returns. My advice: purchase any parts from your local source. Stay away from this company.
2 of 2 people found this review helpful
USA, Victor, 1 review
8 days and no confirmation email for the parts I ordered. Called and got put on hold for some time, while the girl I surmise checked with someone else to see what happened with my order. She finally comes back and says that the parts were out of stock and are en route and should be there tomorrow. Sorry, tomorrow came and went - CANCELLED my order.
6 of 6 people found this review helpful
USA, Henryetta, 1 review
Took me five months, multiple emails and phone calls to get a part from them. Wouldnt let me talk to a manager and didn't even so much as apologize. Would NOT recommend them.
5 of 5 people found this review helpful
Content and keywords
Popular topics for Toolpartspro.com
Technical information
The web server with the IP-address 104.26.5.42 used by Toolpartspro.com is run by CLOUDFLARENET and is located in USA. This web server runs 4 other websites, their language is mostly english.Information about the server of the website
| IP address: | 104.26.5.42 |
| Server provider: | CLOUDFLARENET |
| Number of websites: | 5 - more websites using this IP address |
| Best-known websites: | Nehs.org (known), Scienceofpeople.com (little known) |
| Language distribution: | 60% of the websites are english |
Safety and classification
The website doesn't contain questionable content. It can be used by kids and is safe for work.
| Attribute | Classification | |
|---|---|---|
Google Safebrowsing |
Safe | |
Safe for children |
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Safe for work |
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Webwiki rating |
17 reviews |
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Server location |
USA | |
| Little trustworthy! 0% | ||
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you just saved me $100.
Add a commentCould not get it touch to have a picture of the part sent to me before I order. They claim it is the right one but so did ToolBarn.com. I want to see it Before I buy it and not a "representative" picture either.